We get things wrong sometimes. This page explains what happens then.
Reporting an error
Email [email protected] with: a link to the article, which sentence is wrong, and what you believe the correct information is. A source — the brand’s own page or announcement — makes it much faster.
How we handle it
Factual errors (price, date, address, product name, quantity) — corrected once verified, with a note at the end of the article saying what changed and when. We do not quietly delete the mistake and carry on.
Typos and wording — fixed without a note.
Out-of-date information (an event has ended, an offer has closed) — we add a status note rather than delete the article.
An article that is wrong throughout — withdrawn, with an explanation left at the original URL.
How long it takes
We reply within three working days. Where a brand has to confirm something, the timing depends on them.